Our in-house team of IT experts manages all aspects of ARO from data migration to transition support to ongoing development. ARO deployment is automatic and transparent to minimize downtime. With ARO’s many standard features and modules, users can access the full suite of tools without extra programming. And, Our IT team can develop API access methods per client specific needs.
ARO offers a single, custom domain, including operation and domain management, and SSL management. Client leads are assigned as System Administrators and can manage both security and user privileges for their ARO account groups.
ARO has a 99.95 SLA rate, excluding scheduled maintenance periods. ARO servers are staged in two, geographically-distant, company owned cloud networks, with the second location acting as a failsafe backup to the primary location. We deploy ongoing upgrades and updates to the servers behind the scenes.
Comprehensive ARO training comes with your ARO package.
Our technical support team will respond to support request tickets within the next business day.